Ever since the invention of television, the controversies surrounding the device never seem to be ending. While many argue that the

Customer loyalty and personalised service are nothing new to the Indian hospitality business and culture. However, through the use

So you’ve arrived at the hotel, and after approaching the check-in counter and before the Clerk says “that will do

Proper implementation of technology in hospitality industry is a complex and diverse subject. Be it a luxury or small hotel, resort,

It is simply a joy, watching beautiful software at work. The automation can bring enormous simplicity in operations and watching the

Successful lighting forms a vital role, providing the visual link between the various public areas of a hotel. There should be a subtle

Experts say that it costs five times more to acquire a new customer than it does to keep an existing one, and if you consider the cost